September 2013 and the third quarter of 2013 at 1Gas have again broken our previous monthly and quarterly records . We’re busier than ever and heavily promoting customer reviews on our website and Trustpilot, plus investing in additional staff members to keep up with demand. Below is our monthly results graph (top) and quarterly results graph (bottom).
In June 2012, Derry Mulloy joined 1Gas as an apprentice gas connections consultant. We’re pleased to confirm Derry has successfully passed his NVQ qualification and is now a fully fledged employee with 1Gas. During his 14 months employment, Derry has been a strong member of the team delivering fantastic service to our valued customers. Derry has processed thousands of enquiries, actioned hundreds of orders and received more than 40 testimonials in total… and still counting. We feel Derry is a credit to 1Gas and we look forward to him being with the company for a long time to come.
July 2013 was another record breaking month at 1Gas. This follows our previous best month in April 2013 and our best ever quarter in April, May and June of this year. With continued investment in staff, marketing, the 1Gas website, and not forgetting the growing economy, we expect to continue growing strongly.
Today we received our 70th testimonial. We’re really proud, and we hope to keep getting great customer reviews. This makes us a happy company knowing we’re pleasing our customers. Long may it continue. Now it’s the countdown to 80!
To obtain a quote through 1Gas is quick and easy. Just follow these steps and you could be receiving a gas connections quotation, hassle free. First of all, you should determine whether it is a domestic gas supply or commercial gas supply that you need a quote for. Next, you should identify what type of works you will need at your property, whether it be a gas connection, multiple connections, an upgrade, a disconnection, or a new gas meter. Domestic If for example, you require a single connection to an existing domestic property, the process couldn’t be simpler. Enter your contact details, enter the address of the property that you wish to connect to gas, and then enter where you’d like the meter position, what type of meter box you’d like if it’s external and who you’d like to excavate private land – The customer (you) or the gas engineers (us). For all new build properties we will require a scaled site plan with your proposed meter location marked on it and a location plan that includes nearby geography such as roads and neighbouring properties. These can be attached to the request form at the bottom of the page using the choose […]
April, May, and June 2013 has been the busiest quarter at 1Gas yet. With each month that passes we are receiving more and more website visitors, enquiries, quote requests, and orders than ever before. Due to the ever increasing in demand for our services, we are yet again increasing our staff numbers to ensure we can complete all orders placed with us swiftly and efficiently as our customers expect and deserve. We also now have nearly 70 testimonials and growing monthly. We’re delighted with the continued growth and success we are experiencing.
On Friday 21st June we moved 2 miles from our office in central Brighton to our new office in Hove at the Gemini Business Centre (near Goldstone Retail Park). Our new office is located close to Hove railway station and bus links. The larger space and provides us with room to grow into as we expand.
Due to recent requests from customers we can now accept payments by American Express.
This post from 1Gas gives you a quick overview of pre-payment gas meters; what they are, how they work and what the pros and cons are. Read on to find out more.
We offer a freephone 0800 number for customers to call but we know that 0800 numbers are often not free from mobile phones. Over recent years many mobile phone operators have started charging very high fees to call an 08 number regardless of whether it’s free from a landline or not. Some companies even charge as much as 20p per minute to ring an 0800 number. To make it easier and cheaper for customers to contact us by phone, we’ve set up a brand new local rate 0333 number especially to tackle this problem. 03 numbers are usually part of inclusive minutes for those on mobile contracts or the price of standard call rate for pay as you go phone users, rather than at a ‘premium’ rate. The new number went live today and you can reach 1Gas on 0333 577 0 688. We can still be reached on 0800 644 0 688.
