If you’re looking for gas connection services or a gas meter installation, technical jargon can be confusing. It’s possible you may not understand some technical terms and it’s unfair of companies to expect you to; in fact, some companies will even use this jargon in a deliberate attempt to confuse you.
Here at 1Gas we take pride in the aiming to offer better customer service and that includes ensuring our customers understand every step of the process. We’ve put together a quick guide to help you get to grips with the technical terms that you’ll need to know:
AMR – this stands for an Automated Meter Reading. An AMR is a device that is fitted to the top of your gas meter to monitor usage; this data is then sent to your gas supplier. An AMR eliminates the need to physically read the gas meter.
ECV – is an Emergency Control Valve. This valve does what it says on the tin; the wheel or lever allows the gas to be turned off before the gas meter in an emergency situation. The size of this valve is usually checked during a GT1 or as we like to call it, a Gas Pipe Service Check.
GT1 – this check requires an engineer to visit the site to confirm that a gas connection pipe is properly suited to meet customers’ requirements. It confirms the pressure in the gas mains (normally low pressure (LP) or medium pressure (MP)).
MAM – which stands for a Meter Asset Manager. This refers to a licensed company that owns the gas meter which is rented to a customer via a supplier who will build the cost of the meter rental each year into a gas supply agreement and charge it by means of a ‘standing charge’ or ‘daily charge’. There are some gas suppliers, however, that are also MAMs.
There are, of course, many other technical terms which you may come across during the gas connection process; however, when you come to us at 1Gas you’ll find that we try not to use confusing language and speak in simple terms where we can. We’ll give you all the information you need in a way that you’ll understand.
Why not visit our website for more information or contact us directly if you have any questions or would like a free quote?